Archive for the ‘Innovations in Internal Services’ Category

Companies and Sustainability “Achieving Mission Zero”

January 26th, 2010 by: cdavidson

(To view this article in its original context, please visit Naomi Stanford’s Organizational Design blog.)

Continuing yesterday’s Avatar theme on not destroying the planet, I looked again at the video clip of Ray Anderson, CEO, Interface FLOR speaking about the events that led him to commit his company to sustainability.
It started with his reading a book,more

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Why Amazon should take a look at its Service Portfolio

January 21st, 2010 by: cdavidson

(To view this article in its original context, please visit Naomi Stanford’s Organizational Design blog.)

The other day I wrote about Amazon’s lists, profiles, and so on.  I sent off two enquiries (but on one form) to their ‘contact us’ service having previously trawled through the FAQs and not found my questions either posed or answered. more

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What does Web 2.0 mean to government?

November 21st, 2009 by: eanderson

Social networks? Blogs? Websites? Citizen centric services and solutions? Data transparency?
Web 2.0 can mean a lot of different things.  Where do we start? What do we want to get out of this?  Is there a way to measure success?  The reality is that Web 2.0 is unique to every agency.  The goals, objectives and desiredmore

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Favorite Definition of “Strategy”

August 22nd, 2009 by: slynott

A recent article in McKinsey Quarterly is a great summary of structural changes and how to exploit them, written by Richard Rumelt.  And this article has one of my favorite characterizations of “Strategy”

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IT Trend – Consolidation

July 22nd, 2009 by: slynott

IT Trends
According to Evergreen Systems, in a White Paper sponsored by HP Software and Solutions, a consensus is developing around a few priorities in IT Spending. For example, 84% of IT organizations view automation as a top investment priority for delivering business outcomes. Additionally, 85% of IT

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Four Key Trends … Managing in a Changing World

July 22nd, 2009 by: slynott

According to “Managing People in a Changing World,” a White Paper assembled by Price Water House Cooper, four trends will emerge as the most significant in Human Capital Mangagement over the next several years. They are leadership, engagement, talent management and learning, and innovation.

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