*Service portfolio mapping – we conduct a detailed analysis of internal or external services and publish a detailed report, high level process models, stakholders and production indicators for each service.

* Service portfolio alignment - a one or two day workshop with the senior leadership team to review the services portfolio and identify gaps, opportunities for investment and growth and partnerships.

* Service design and innovation – a one or two day workshop with key staff to re-design, or reengineer a specific services or series of services to identify new areas of growth and value.